Terms & Conditions

Terms & Conditions
Order Acceptance
Your order is confirmed only when we send a formal confirmation email to your provided address. We reserve the right to cancel orders for:
  • Stock Shortages: For non-custom items, we notify you within 2 business days and offer a full refund.
  • Pricing Errors: If a product is listed at an incorrect price due to website glitches, we cancel and explain the issue (no honor of incorrect prices).
  • Incomplete Delivery Information: If your address is missing details (e.g., house number for WR12 7EL), we contact you to confirm—cancel if no response within 5 days.
  • Suspected Fraud: We cancel orders with invalid payment details or suspicious activity—notify you and provide details (where possible).
Payment Terms
  • Accepted Methods: Major credit cards (Visa, Mastercard), PayPal, Apple Pay, and Klarna (buy now, pay later—split into 3 interest-free installments for orders over £50 GBP).
  • Payment Security: All payments are PCI DSS-compliant—we never store financial data.
  • Deposits for Custom Tesla Parts: Custom items (e.g., personalized rims) require a 30% non-refundable deposit at order placement; remaining 70% due before shipping.
Product Descriptions
We strive for accurate details (fitment, specs, materials) but minor variations may occur (trivial under UK law):
  • Color Differences: Tesla part trims or Hanging Decorations hues may vary slightly due to batch production.
  • Fitment Variances: Tesla parts may have ±1mm size differences (normal for manufacturing—does not affect fit).
  • Cooling Performance: Car Refrigerator cooling times may vary ±1 hour (depends on ambient temperature).
We resolve significant discrepancies (e.g., a “Tesla Model 3 part” that doesn’t fit) via return/exchange at no cost.
Limitation of Liability
Our liability is limited to the purchase price of the item(s). We are not responsible for indirect damages, including:
  • Car damage from improper part installation (follow guides or use professionals).
  • Battery drain from incorrect refrigerator use (follow power guidelines).
  • Loss of use (e.g., delayed Tesla part affecting a road trip).
Updates to Terms
We may revise terms to reflect business/legal changes (e.g., new Tesla part regulations). Updated terms are posted on our website—continued use constitutes acceptance. We notify you of major changes via email (if opted in).